Privacy Policy

1. Overview

At WOAIL (World AI Link), privacy is not a feature — it's our foundation. This Privacy Policy explains how we collect, use, and protect your data when you use our platform and services.

By using WOAIL, you agree to the practices described in this policy. We are committed to being transparent about our data practices and giving you full control over your information.

2. Data We Collect

Account Information

When you create a WOAIL account, we collect your name, email address, and authentication credentials. This information is used solely for account management and communication.

Usage Data

We collect anonymized usage analytics — such as features used, session duration, and performance metrics — to improve our platform. This data is aggregated and cannot be traced back to you individually.

AI Conversations

Your AI conversations and generated content are stored securely and are never used to train AI models. You have full control to delete your conversation history at any time.

3. How We Use Your Data

• To provide and maintain the WOAIL platform and its features
• To authenticate your identity and secure your account
• To deliver AI responses and personalized experiences
• To improve our services through anonymized analytics
• To communicate important updates and security notifications

We do not: sell your data, use your conversations for AI training, or share your personal information with third parties for advertising purposes.

4. Data Security

We employ industry-leading security measures to protect your data:

• End-to-end encryption — All communications are encrypted in transit and at rest
• Zero data retention for AI training — Your conversations are never used to train AI models
• Access controls — Strict internal access controls ensure only authorized personnel can access infrastructure
• Regular audits — We conduct regular security audits and penetration testing

5. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

• Account data — Retained for the lifetime of your account, deleted within 30 days of account closure
• AI conversations — Stored until you manually delete them or close your account
• Usage analytics — Aggregated and anonymized within 90 days, then retained in aggregate form only
• Security logs — Retained for up to 12 months for security and fraud prevention purposes

You may request early deletion of your data at any time through your account settings or by contacting us.

6. Cookies and Tracking

WOAIL uses cookies and similar technologies (localStorage, Service Worker caching) to enhance your experience:

• Essential cookies — Required for authentication, session management, and security
• Preference cookies — Remember your language choice and display settings
• Analytics cookies — Help us understand how the platform is used so we can improve it

You can control cookies through your browser settings. Disabling essential cookies may affect core functionality. We do not use cookies for cross-site advertising or third-party tracking.

7. Third-Party Services

WOAIL integrates with trusted third-party services to deliver our platform. These providers may process limited data on our behalf:

• Cloudflare — Global content delivery network (CDN), DDoS protection, and edge computing infrastructure
• AI model providers — Leading AI models accessed through secure APIs with no-training guarantees
• Email delivery — Transactional and AI Mail delivery through trusted providers

All third-party providers are bound by data processing agreements. We never sell or share your personal data with third parties for advertising or commercial purposes.

8. Cross-Border Data Transfer

As a global platform, WOAIL processes data across multiple regions through Cloudflare's global edge network. Your data may be processed in data centers located outside your country of residence.

We ensure appropriate safeguards for cross-border transfers, including:

• Encryption of data in transit and at rest across all regions
• Compliance with applicable data protection laws (GDPR, CCPA, and others)
• Data Processing Agreements with all infrastructure providers

9. Children's Privacy

WOAIL is not designed for or directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

Users between 13 and 18 may use WOAIL with parental or guardian consent. By using WOAIL, you represent that you meet these age requirements.

10. Your Rights

You have full control over your data:

• Access — You can request a copy of your personal data at any time
• Deletion — You can delete your account and all associated data permanently
• Export — You can export your conversations and data in a portable format
• Control — You can manage what data is shared and with whom
• Correction — You can update or correct your personal information at any time
• Withdraw consent — You can withdraw consent for non-essential data processing at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or in-platform notification. The "Last updated" date at the top of this page indicates when the policy was last revised.

12. Contact

If you have questions about this Privacy Policy or your data, please check our FAQ or email us at [email protected].